Privacy Policy
Introduction
Welcome to Reviewers.com, the service that connects people who love discovering new products and sharing authentic video reviews with brands they’ll love (the “Service”).
This Privacy Policy (“Policy”) explains how information about you is collected and used by the Service, which is developed and operated by Loox Online Ltd. (“we”, “us”, “our”).
The Service is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow minors under the age of 18 to use the Service.
This Policy may be amended from time to time. We will post any change to this Policy on our Service at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes if we have your email address.
Contact us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at support@reviewers.com .
What we collect and why
| Scenario | Purposes | Categories of information processed |
|---|---|---|
| When you register and use our Service | Providing you with the functionality of the Service, updates, contacting you regarding administrative issues related to the Services, this Policy, our Terms of Service, support and maintenance | Email address, country, full name, date of birth. You may also optionally provide us with your phone numbers, Instagram & TikTok handles, and gender. If you prefer not to share your gender, you can select “Other / prefer not to say”. |
| Providing you with product reviewing opportunities | Providing you with the product reviewing opportunities you requested, such as Emails with offers to apply for sampling campaigns in which you may receive products free of charge in exchange for an honest review. | Email address, country, full name, fate of birth. You may also optionally provide us with your phone number, Instagram & TikTok handles, and gender. If you prefer not to share your gender, you can select “Other / prefer not to say”. |
| Displaying your review or content on the Service | Publicly displaying your review or content as part of integrating with the applicable review platform | Images, Videos, texts etc. |
| Contacting us with an inquiry through our email | Responding to your inquiry, our business development | Email address, country, full name, the subject of your inquiry and the text of your message. |
| When you provide us with your feedback | Responding to your feedback, our business development | Email address, country, full name and the feedback. |
| Use of cookies & analytics tools on the Service | Facilitate a Service feature that the user specifically requested, analyse the Service usage to evaluate and improve its performance, improve user experience on the Service | IP address from which you access the Service, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Service. |
Registering for the Service is not mandatory. You do not have a legal obligation to provide the information that we request. However, if you choose not to provide this information to us, we may not be able to process your registration request, provide you with product reviewing opportunities, respond to your inquiry and process your feedback.
You have the right to review the personal information we collect and use about you and the right to request correction of your personal information according to section 13 & 14 of the Israeli Protection of Privacy Law and the regulations promulgated thereunder.
Methods and sources for collecting your personal information
We collect the personal information from several sources:
Directly from you when you register to our Service or when provided to us through our email.
From our service providers helping us to operate the Service.
Through the device you use to access our Service, including through third party cookies and analytics tools, such as Adobe Analytics, Calendly, Cloudflare and Internal analytics services.
Methods and sources for collecting your personal information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
| Scenario | Purposes | Examples of third parties involved |
|---|---|---|
| We share your Information with brands offering product reviewing opportunities | We will share your Information with brands offering product reviewing opportunities on the Service, to match you with relevant product review orders for the purpose of providing the Service you requested. | Brands offering product reviewing opportunities on the Service. |
| We will share your information with our service providers who assist us with the internal operations of the Service. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes | Operating the Service and our business | Peaberry Software Inc., Adobe, Calendy and Cloudflare, Subject to the following additional Policies: https://customer.io/legal/privacy-policy https://www.adobe.com/privacy/policy.html https://calendly.com/legal/privacy-notice https://www.cloudflare.com/privacypolicy/ |
| If you abused your rights to use the Service or violated any applicable law while doing business with us. | Responding to, handling, and mitigating suspected violations of law in connection with our business. | Competent authorities, legal counsels, and advisors. |
| If a judicial, governmental, or regulatory authority requires us to disclose your information. | Complying with a binding request from a competent authority. | Competent authorities. |
| If the operation of the Service or our business is organized within a different framework, or through another legal structure or entity. | Enabling a structural change in the operation of the Service and our business. | The target entity of the merger or acquisition, legal counsels, and advisors. |
Data retention and security
We retain your information for as long as needed to operate the Service, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Service. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements. The overall period of retention is approximately 7 years.
We implement measures to secure your information
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, such as SSL, TLS and HTTPS. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.
Additional information for individuals in the EU or UK
Controller, GDPR and UK representatives
Loox Online LTD is the data controller of the personal information collected via the Service
| Scenario | Purposes | Examples of third parties involved | Examples of third parties involved |
|---|---|---|---|
| Loox Online Ltd. | 40 Tuval St., Ramat Gan, Israel | PrighterGDPR-Rep by Maetzler Rechtsanwalts GmbH & Co KG Address: Schellinggasse 3/10 1010 Vienna Austria Website: https://prighter.com Please add the following subject to all correspondence: ID-19769498 | PrighterUK-Rep by Prighter Ltd Address: 20 Mortlake Mortlake High Street London, SW14 8JN UNITED KINGDOM Website: https://prighter.com Please add the following subject to all correspondence: ID-19769498 |
International data transfers
To facilitate processing your information through the Service and by our service providers, we will transfer your information to countries outside the EU or the UK. We do so to countries which are recognized by the European commission as having adequate protection for personal data, or under the terms of a data transfer agreement which contains standard data protection contract clauses with adequate safeguards determined by the EU Commission and UK Information Commissioner’s Office.
Legal basis for processing your personal data
| Purpose or Scenario | Legal Basis |
|---|---|
| Registering and using our Service | Our legitimate interests in our business development, fulfilling your registration request, contacting you regarding administrative issues related to the Service, this Policy, our Terms, support and maintenance. |
| Providing you with product reviewing opportunities | Our legitimate interest in fulfilling your request to match you with brands and receive product reviewing opportunities. |
| Displaying your review or content on the Service | Our legitimate interest in fulfilling the Brand request when integrating with the applicable review platform. |
| Responding to your inquiry | Our legitimate interest in responding to your inquiry, our business development. |
| When you provide us with your feedback | Our legitimate interest in developing and enhancing our business and the Service, responding to your feedback. |
| Responding to, handling, and mitigating suspected violations of law in connection with our business | Legitimate interests in defending and enforcing against violations and breaches that are harmful to our business. |
| Complying with a binding request from a competent authority | Legitimate interest in complying with mandatory legal requirements imposed on us. |
| Enabling a structural change in the operation of the Service and our business | Legitimate interests in our business continuity. |
Data subject rights
If you are in the EU or the UK, you have the following rights under the GDPR:
Right to Access and receive a copy of your personal information that we process.
Right to Rectify inaccurate personal information we have concerning you and to have incomplete personal information completed.
Right to Data Portability, that is, to receive the personal information that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another person or entity. Where technically feasible, you have the right to have your personal information transmitted directly from us to the person or entity you designate.
Right to Object to our processing of your personal information based on our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or if we need to process such personal information for the establishment, exercise, or defense of legal claims.
Right to Restrict us from processing your personal information (except for storing it): (a) if you contest the accuracy of the personal information (in which case the restriction applies only for a period enabling us to determine the accuracy of the personal information); (b) if the processing is unlawful and you prefer to restrict the processing of the personal information rather than requiring the deletion of such data by us; (c) if we no longer need the personal information for the purposes outlined in this Policy, but you require the personal information to establish, exercise or defend legal claims; or (d) if you object to our processing based on our legitimate interest (in which case the restriction applies only for the period enabling us to determine whether our legitimate grounds for processing override yours).
Right to be Forgotten. Under certain circumstances, such as when you object to our processing of your personal information based on our legitimate interest and there are no overriding legitimate grounds for the processing, you have the right to ask us to erase your personal information. However, notwithstanding such a request, we may still process your personal information if it is necessary to comply with our legal obligations, or for the establishment, exercise, or defense of legal claims. If you wish to exercise any of these rights, please contact us through the channels listed in this Policy.
When you contact us, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with the information that you have asked for, we will explain the reason.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in the Member State of your residence, place of work or place of alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here.
If you are in the UK, you can lodge a complaint with the Information Commissioner’s Office (ICO) pursuant to the instructions provided here.
Additional information for individuals in California
If you are an individual residing in California, we provide you with the following information pursuant to the privacy law in California (CPRA). This is also the information we have collected in the past 12 months.
Personal Information We Collect
| Categories of personal information | Specific types of personal information collected | Source of Information |
|---|---|---|
| Identifiers | Real name, IP address, country, email address. |
|
| Other personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual | Phone number. |
|
| Characteristics of protected classifications under California or federal law | Optional: Date of birth Optional: Gender |
|
| Electronic, Visual or similar information | Images, Videos, texts etc. |
|
| Internet or other electronic network activity information | Internet or other electronic network activity information. |
|
Business purposes for which personal information is used
The following are the business or commercial purposes for which we use each category of personal information. Details about the information we collect for each category are provided on the table above. More details about business or commercial purposes are provided in the privacy policy section titled ‘What we collect and why‘.
| Categories of personal information | Business Purposes for which the information is used |
|---|---|
Identifiers Other personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual Internet or other electronic network activity information Electronic, Visual or similar information; |
|
| Characteristics of protected classifications under California or federal law |
|
Sharing, Selling and Disclosing to third parties
We do not share your personal information for behavioural-targeted ads and do not sell it. The chart below explains about the personal information we disclosed in the preceding 12 months. Other than this, we have not disclosed your personal information for a business purpose in the preceding 12 months
| Categories of personal information | Categories of third parties to whom we disclose your information and the specific business purpose for the disclosure |
|---|---|
Identifiers; Other personal information that identifies, relates to, describes, or is capable of being associated with, a particular individual; Internet or other electronic network activity information; Electronic, Visual or similar information; Characteristics of protected classifications under California or federal law |
|
Your rights if you are a resident of California
Knowing the personal information we collect about you and to obtain the personal data in a readable format
You have the right to know:
The categories of personal information we have collected about you.
The categories of sources from which the personal information is collected.
Our business or commercial purpose is for collecting personal information.
The categories of third parties with whom we share personal information, if any.
The specific pieces of personal information we have collected about you.
Right to delete personal data provided by or obtained about you
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not delete your personal information if it is necessary to:
Provide service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us or brands.
Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law.
Comply with the CPRA.
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us and compatible with the context in which you provided the information.
or:
Comply with an existing legal obligation.
We also will deny your request to delete if it proves impossible or involves disproportionate effort, or if another exception to the CPRA applies. We will provide you a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to delete your information.
Right to correct inaccurate personal information, taking into account the nature of the data and the purposes for processing the data
If we receive a verifiable request from you to correct your information and we determine the accuracy of the corrected information you provide, we will correct inaccurate personal information that we maintain about you.
In determining the accuracy of the personal information that is the subject of your request to correct, we will consider the totality of the circumstances relating to the contested personal information.
We also may require that you provide documentation if we believe it is necessary to rebut our own documentation so that the personal information is accurate.
We may deny your request to correct in the following cases:
We have a good-faith, reasonable, and documented belief that your request to correct is fraudulent or abusive.
We determine that the contested personal information is more likely than not accurate based on the totality of the circumstances.
Conflict with federal or state law.
Other exception to the CPRA.
Inadequacy in the required documentation
Compliance proves impossible or involves disproportionate effort.
We will provide you with a detailed explanation that includes enough facts to give you a meaningful understanding as to why we cannot comply with the request to correct your information
Protection against discrimination for exercising these rights
You have the right to not be discriminated by us for exercising the rights granted to you under applicable law. If you exercise your rights, we cannot:
Deny you services.
Charge different prices or fees for services, also through discounts, benefits, or fines.
Provide you a different level or quality of services.
Propose that you receive different prices or tariffs for services.
Please note that we may charge a different fee or provide a different level or quality of services, if the difference is reasonably related to the value we gain from your personal information.
Exercising your rights by yourself or through an authorized agent
If you would like to exercise any of your rights as described in this Policy, please contact us by e-mail at: support@reviewers.com or at https://reviewers.com/contact
We will ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data you requested, by using two or three points of data verification process, depending on the type of information you require and the nature of your request.
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you, by using a two or three points of data verification process, depending on the type of information you require.
You may also designate an authorized agent to make a request on your behalf. To do so, you need to provide the authorized agent with written permission to do so and the agent will need to submit proof that they have been authorized by you to us. We will also require that you verify your own identity, as explained below.
Our response to your requests
We will respond to your requests within 45 days (or within 90 days, where the law permits, and we determine it necessary considering the complexity and number of the requests you have filed). If we take longer than 45 days, we will inform you of the extension within the initial forty-five-day response period, together with the reason for the extension.
We may deny your request in the following cases:
If we believe in good faith, based on reasons which are documented in writing, that your request is fraudulent or is an abuse of your rights under applicable law.
If we conclude that the request is irrelevant, based on all the circumstances at issue (e.g., if you requested to correct your personal information, and we find that it is likely to be accurate).
If it is contrary to federal or state law.
Due to discrepancy in the required documentation.
If the fulfilment of your request turns out to be impossible or involves disproportionate effort.
We will provide you with a detailed explanation including sufficient facts to enable you to meaningfully understand why we cannot fulfil your request.
Do Not Track
Our Do Not Track Notice. We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Data about a User’s online activities over time and across third-party web sites or online services.